Waring Commercial WCO500X Half Size Pan Convection Oven, 120V, 5-15 Phase Plug Import To Shop ×Product customization General

ReliabilityI have purchased two Waring WCO500X commercial countertop ovens and although they bake really well they do not last. The first purchase was made February 2021 and stopped working completely in March 2022. Purchased our second one March 2022 since we missed the warranty cut off nothing could be done but trash it since repairs costs are about 1/2 the price of the oven. We had our first issue with the convection not working about 30 days ago. Did some research & troubleshooting. There is a reset for the oven which we did and it worked. Today (July 1, 2022) before a busy weekend the convection no longer works regardless of what we do! It will still bake but not function using the convection feature. I have contacted Waring directly but since I rely on personal reviews I thought I would leave one on my experience with this product. If I had the space I would purchase a different convection oven other than countertop. Buyer beware when purchasing this item for daily baking use in a commercial environment. Now I have the issue of getting a refund for another defective oven from Waring. Wish me luck.

Great value commercial countertop convection ovenThis commercial convection oven is well worth the money. I opened my restaurant thirteen years ago and this is our fourth convection oven. The last two I purchased were Avantco brand from the Webstaurant store and they were in the same price range as this Waring but much inferior. One Avantco was so bad the Webstaurant store gave me a full refund because the door hinges wore out in less than 6 months. My other Avantco is about 3 months old and works ok but has many flaws and lacks the nice features of this Waring unit. The Waring gives the option of setting a timer or infinite on. We run it 8 hours straight, 7 days a week. It can be set for oven only, or for convection. It has a drip tray which makes cleaning 100% easier, especially because we use it as a cheese melter primarily. The control dials are large and designed for easy reading. It also has an interior light which none of our other three convection ovens had. This unit is designed for standard 1/2 sheet baking trays, unlike Avantco’s off standard sizing. Also, this oven comes with an NSF approval label, something our local health inspector looks for.I have to mention that it’s exciting to see Amazon move into the commercial kitchen equipment arena. It’s a dificult challenge to choose the right equipment and Amazon’s rating system is a big plus to help us get the best product. Also I have to mention that last year I purchased Waring smoothie blenders to replace the Vita Mix brand I had been using for 12 years (probably went through about 5 or 6 Vita Mix’s). The Waring’s were about 1/3 the cost of Vita Mix and they work better.

Great Little Oven – Great Little Warranty – Great Customer ServiceI typically don’t leave customer reviews if the vendor does what’s expected and product is as advertised. But something astounding happened with this purchase almost 1 year later and I thought you might like to hear my story. I purchased this oven March 23; 2019, and loved its convenient size and performance. Three weeks before it’s “limited” 1 year warranty expired The thermostat failed. Suddenly the word “limited” became a crucial and frightening word. Expecting the worst I contacted the company and was delighted to receive an immediate response from Karen. She asked for a copy of my invoice and within 24 hours she shipped a replacement! Unheard of…I understand things with working parts are subject to failure, and although this was inconvenient for 3/4 days, not getting the run around was so refreshing. Thank you Waring and Karen.

Good oven but racks have small space between themThis half size oven can hold 4 half sheet trays, however, the space between trays is very small. For baking cookies, if you start with a big ball of dough or if you have cookies that puff high while baking, you can only bake two trays at a time. Also be careful of turning off the convection fan while baking – the top tray will bake very very fast and over brown the dough.Good oven for the price though. I needed a starter half size convection and I’m learning to work with this one.

Awesome productOur only complaint has nothing to do with the machine. The first one arrived with a bent door handle as the packing allows the delivery driver to put it on a hand card and the weight bends the door handle. It was replaced with a second one and the same thing, but not as bent, but enough you can’t put your fingers in the middle of the handle without making contact with the hot door.Works great, beautiful to look at.