How to order your capsules?
You can easily order your coffee for delivery to the address of your choice.
Internet: Place your orders easily at Nespresso.com, 24/7.
Phone 24/7: Contact our Coffee Specialists 24/7, on the free toll number 1-800-562-1465
Nespresso on Mobile: Download our applications available on iPhone, iPad and Android and place your order anywhere you are, 24/7.
Boutiques: Visit our nearest Nespresso Boutique.
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Machine Assistance
In case you need assistance for your machine, call Nespresso on 1-800-562-1465. You will receive an immediate technical diagnosis and a solution to your problem (24/7). If your Nespresso machine needs repairing, Nespresso will collect your machine and will deliver you a loan machine, free of charge (subject to conditions).
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Coffee Varieties
Nespresso offers a wide variety of Coffees to satisfy every taste at any moment of the day. All Nespresso Coffees can also be enjoyed with milk or milk froth to create a variety of different recipes such as cappuccinos, lattes and macchiatos.
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Recycling
Nespresso offers complimentary recycling services to its members. Recycle your used coffee capsules at the nearest UPS drop off location, Nespresso Boutique, partner locations or Add a recycling bag to your Nespresso coffee order.
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Johnny –
Nespresso Original Line vs. Vertuo vs. Keurig: Which is best? Are Nespresso coffees a must?I specialize in kitchen reviews. Of the countless gadgets I’ve evaluated, none gets more use than my superb Nespresso Essenza Mini. We’re coffee connoisseurs and get 99% percent of the quality we used to from time-consuming fiddling with my high maintenance Saeco Classico espresso machine. But is the Original Line as good as the more recently introduced Vertuo? Can Keurig complete with these European wonder machines? Read on to learn more:First, if you are going to order an Original Line machine, this Essenza Mini is THE ONE to get. Don’t let its diminutive size scare you. It’s so small you can leave it on the counter or conveniently store it and effortlessly use it daily with wonderful simplicity. Everything about this machine is FANTASTICO—ease of use, simplicity of cleaning, and no maintenance whatsoever.Second, if you are reading this review, may have a Keurig and possibly find its results mediocre. We sure did. The Nespresso gives you all of the convenience of Keurig, great coffee varieties, yet flavor worth of any expensive high end coffee house. Even the better Keurig coffees are simply not up to the flavor excellence of the Nespresso machines.ORIGINAL LINE VS VERTUO: DOES IT MATTER?So what about Original vs. Vertuo lines? It’s no secret that Americans like a big cup of java and Nespresso developed the Vertuo solely for the American market. Compared to Nespresso’s original line, the Vertuo claim to fame is the variety of drink sizes it offers. If dainty little Ristretto’s are not your thing, you can choose coffees that make cups of quite large sizes. For example, big mama Alto XL Intenso is the Mac truck of Nespresso coffees, yielding a giant 14 ounce cup.But the downside of Vertuo is that it utilizes a different extraction method. While the Original is 99% undetectable from old school ground espresso that’s hand tamped (a pain let me tell you!) the Vertuo is more about convenience while still giving a very fine tasting cup. Time and time again, professional reviews give a slight nod to the Original machine’s flavor, though.With the original system like with the Essenza Mini, you do get three size settings, tiny Ristretto which we never use, Espresso, and the largest volume Lungo. Although Nespresso makes lungo-specific pods with 20% more coffee, we like the Lungo setting while still using the regular sized pods. Compared to ploddingly slow Keurig machines, your amazing espresso (on any size setting) is ready in under 40 seconds!WHICH TYPE OF CAPSULE IS MORE ECONOMICAL?This was the deciding factor for us: The OriginalLine patent ran out some years ago and there is now a wonderful variety from competing brands, too. Some swear only true Nespresso-branded coffee is worthy of the machine and I am here to counter respectfully with one word: “Bunk!” I’ll admit that Nespresso’s coffees are consistency wonderful, yet they can be double the price of another famous brand we have found at our supermarket, Lavazza. Try the Deciso. It’s a 10 intensity roasted in Italy—fantastic and sometimes on sale as a BOGO at our market.Another great brand found here at Amazon is Cafespresso. It’s half the price, or less, than Nespresso coffee. We have only tried the 6 intensity Medosto and it rivals any mid strength coffee from Nespresso at only .37 a pod! Truly wonderful.One downside of Vertuo is that it is still under the patent. Unless you want the tedious habit of buying a contraption to tamp your own pods, you must use only Nespresso branded Vertuo at a fairly high cost, depending on size selected.I PREFER A BIG CUP OF COFFEE: DOES THAT MEAN MY CHOICE IS VERTUO?Nah! This machine, and any Original Line machine can knock out a double in less than 90 seconds! Just put your cup under the machine, add the capsule of your choice, brew. And QUICKLY repeat. Now, even with two capsules used, you have a cup as large as the Vertuo machine that remains very reasonably priced.DO I NEED A MORE EXPENSIVE MACHINE WITH A FROTHER?No! It is far better and cheaper to get a separate simple to use frother. We drink cappuccinos and lattes almost exclusively. The Nespresso Aeroccino frother is sometimes bundled with this machine but is quite overpriced. I’ve reviewed several frothers and highly recommend the Miroco ones. I use mine every morning. It’s half the price of the Aeroccino and easy to clean. In terms of quality froth and easy of use, the Nespresso Aeroccino and Miroco are equally good. Don’t bother with those cheap wand stick frothers. They are inferior and a pain to use. Here’s a link to Miroco’s stainless model review if this has frothed your interest:https://www.amazon.com/review/R3E10Y90RV2IZ0/ref=cm_cr_srp_d_rdp_perm?ie=UTF8&ASIN=B07HH9BHL1WHAT ABOUT NESPRESSO’S DOLCE GUSTO POD MACHINES?Before Nespresso developed the Vertuo line, it tried another pod system for the American market called Dolce Gusto. Think of it as Keurig-deluxe but no where near the quality of either of its Original or Vertuo lines. Nespresso is no longer marketing Dolce Gusto consumers but instead to the professional market of businesses, etc. Pods are only available through Amazon and each pod is expensive. We have a little used Dolce Gusto and abandoned it in favor of this magnificent Esssenza Mini.Jumpin’ Java! This sure has turned out to be a long review. Hope it has been of some help. Now time for good cup of coffee, for sure!HAPPY BREWING!
Heather –
No more coffee shops for meI LOVE my Nespresso machine. I use to test myself to Starbucks or Caribou a few times a week, then weekly… I have gone twice since I bought this machine a few months ago.What a disappointment “their” coffee is nowadays. I think I make it better ( and way cheaper, and faster) At home!We order the caramel creme brulee capsules from Amazon, and I warm some coconut milk in the microwave, froth it with a little inexpensive battery operated milk wisk, and voila, magic in a cup that beats coffee shop prices and taste!!! My husband used to only drink coffee occasionally, but now he’s hooked and makes once everyday.Target has Pete’s coffee and good and gather brand capsules, and I found the Dunkin donuts original at Walmart.But my favorite is definitely nesspresso’s caramel creme brulee. Yum!
mac128 –
Great Little Nespresso Maker With a Few DrawbacksThis is my first Nespresso machine, after having used them in various AirBNB’s while on vacation, typically with the wide variety of capsules available at local markets. The price was right, as was the size. There are a lot of PROS about this product, which makes it an excellent first purchase. But there are a few CONS that can’t be ignored for anyone trying to make a decision to spend more or less on a Nespresso maker.First let me say everything about this product, from unpacking to my first cup of espresso, was an absolute pleasure. I was not disappointed about any aspect of it. It’s nice looking, well made, and solidly constructed. The complimentary sample capsules really helped me place my first order with Nespresso, as local markets in the US don’t have the variety of third party capsules as other countries, if any.That said, there’s very little negative to discuss, other than a few questions I have and the few shortcomings of this product:1) Its compact size is both a blessing and a curse. The water reservoir needs to be filled up frequently, especially if you drink lungos, or multiple espressos in one sitting. This is not a big deal. The water tank easily lifts off, and refills quickly.2) However, this unit seems to waste a lot of water, or rather, maybe that’s how it works. This isn’t such a large problem in of itself as the amounts are rather small, but with a limited water receptacle built into the base of the machine, it can quickly fill up and overflow. This is especially true if you perform an empty chamber warming cycle cup (running a cup of hot water without the capsule), or make an Americano this way. The tiny tray will fill up much more quickly than the ejected capsule container, which holds maybe 4-5. All things considered, this is also not a major problem, but it does take some of the convenience out of the system.3) Where this becomes a problem, is that the moisture tends to find its way over the sides of the drip tray and into the base of the brewer, which is then spilled out onto the counter when the container is pulled out to be emptied. This tends to happen whether the tray overflows or not — possibly from steam condensation? In other systems, the drip tray holds more water as it’s combined with the drip tray for the spout. I see why they chose not to do this with this machine, as it allows the drip tray to be easily removed and a larger cup placed under the spout. However, all of the drip trays are defeated by the water that collects in the base of the brewer. I find that I have to wipe up the water on the counter after every time I pull the drip containers for emptying, which is much more frequently due to the small size of the unit.– But this is more than a convenience issue. It also limits where and how I can use this brewer. I had thought its compact size would make for an excellent espresso maker for use in my office at work. Unfortunately, with the amount of daily cleanup required, and the small size of the drip containers, it’s really not for use outside of a kitchen to easily facilitate these limitations. I may still try to put it on a tray of some sort, on a towel to absorb the water, with a larger waste water bucket nearby, but that kind of defeats the point of its compact size.So far I’ve been mostly pleased with the coffee it brews. I can’t say I’m a fan of much of the Nespresso offerings, and I’m a bit disappointed that there are so few lungo choices, especially the intense roasts. But there are a few I do like, and that’s really all I need. I also picked up a WayCap reusable capsule system which allows me to use any coffee I like, which works perfectly with this unit.1) My main criticism of the Nespresso capsules is that they don’t seem to correspond to standard espresso measurements. For instance, a single espresso is supposed to be around 25ml. This is what a coffee house like Starbucks serves. But this machine claims to brew a single espresso at 40ml — almost twice that, and closer to a doppio. And while the espresso shot is rich tasting, adding just a 110ml of water to it, dilutes it to a a weak brew, not a robust Americano. Keep in mind Starbucks adds almost 300ml to a double shot of espresso to make a rich-tasting Tall Americano. So that’s disappointing.2) Im not sure if the brew temperature is hot enough to properly extract the flavor from these capsules, given that the machine appears to be calibrated for these volumes. Again, my research suggests the proper extraction temperature for espresso should be 87C-96C. The output from this machine is around 73C-79C. Since this is my first Nespresso machine, I can’t be sure if this is normal or not, and these specs do not seem to be readily available anywhere.That said, this machine seems to make a decent single/double shot of espresso per capsule. If that’s your goal, limited to about 2-4 cups a day, then this is a perfect little machine for doing that. However, don’t expect great Lungos, or Americanos out of it. And more than 4 cups a day, expect to do a lot more daily maintenance. I do love that Nespresso aluminum capsules are 100% recyclable, and that they have a program that doesn’t cost me anything. Aluminum can be recycled at only 5% of the resources to manufacture new aluminum and that’s a huge distinction compared to plastic capsule systems, where recycling plastic consumes far more resources than creating it new. And given the size of this machine, I can afford the counter space even if used only occasionally when I want just a nice shot of espresso. For my larger coffee needs, I’m gonna have to stick to my K-cups for now.
CarlW –
Great basic Nespresso machineWe’ve quickly grown addicted to afternoon lungi from this machine. It’s compact, easy to use (two buttons: the one with an image of a small cup for a regular espresso, the one with an image of a tall cup for a lungo), and fast.
Amazon Customer –
PHENOMENAL PRODUCTWe went on vacation and had this machine in our resort room. We are obsessed with it. We ordered it the day we got back. Simple to use and puts out some great flavor. Will be recommending to our friends
Diana Pleasant –
IMPRESSED!The taste is wonderful, best coffee I have ever made at home with this Nespresso, and the frother works quickly and efficiently. Stylistically pleasing, and the heat up time almost miraculous. In 24 hours and two cups the only issues are NOISE level, though very short period, one cartridge would not work and was spent into container that is way harder to get off, than should be. The other is forgetting lights on top have to be on before starting, so IN order must be replicated, unlike Keurig. Am happy with purchase, especially the frother, and the price point worth the quality brewing system. Makes a great gift also.
LiveWithTech –
Strong flavors in a mini machine – Great for portability!The media could not be loaded.
My wife and I are coffee lovers. We own a Keurig (For drip coffee), an espresso DIY machine (For barista style) & a manual french brew machine in our home. Wanted to try a Nespresso coffee maker for easiness and hence decided to try this. Overall very satisfied with the machine and can say it delivers for the price. I would recommend it to anyone. However, there are a few cons with it too.Here are my thoughts after trying it for a week:Pros:- Espresso quality is really good. Coffee tastes good. It delivers espresso with 19 bar pressure and with crema on it- Froth functionality works great too with aerochino – Machine heats up pretty fast (faster than Keurig). Usually, it is ready between 30-60 seconds – It can make espresso and lungo coffee- It is not at all bulky and lightweight too making it a great option to carry around while traveling- Reasonable price in the competition Cons:- It is tiny in dimensions and hence impossible to fit any cup other than a small espresso glass- Machine drips a lot after each use. It definitely needs frequent drip tray cleaning in this machine compared to my other machines- The compartment for the used coffee pods is very small & hence needs to be emptied frequently – I wish the milk frother had a dedicated space on the machine to avoid any accidental fall of the milk tumbler – We use a humidifier in the home and due to that I can see this machine turning white dusty from the fog making it look dirty and hence needs frequent wipe too- No LCD and all functionality with 2 hard-pressed buttons makes it less modern – Water tank capacity is small & would need a frequent refill – Machine does not descale or clean automatically, so detailed cleaning is needed for the internal parts over the period of timeConsidering all the cons, I decided to return this machine and get a larger version Citiz model that can hold bigger cups at least while making cappuccino or lathe.
OVR Guy –
Keeps Nespresso machine’s standards, looks good, priced reasonably, but prepare to fill water & empty the capsules frequentlyThe media could not be loaded.
Summary:I’ve been using the Essenza Mini for 6 months now before publishing this review, and it’s the 4th Nespresso machine that I get to review.When I first learned that Nespresso is about to launch the Esennza Mini, I was very excited, mostly because I was eager to learn if this machine can offer the same experience as the Nespresso Essenza / Innesia / Pixie machines which I’m familiar with, but in a smaller package that will take less space. I can confirm that operating the Essenza Mini is basically identical to the other machines by Nespresso.The Esennza Mini comes in several designs that differ from each other by their shape, which is either rectangle or triangle, and by their color. I had the chance to test all of them, and I can confirm that expect the visual difference they’re the same.Along with the machine the package contains a tasting pack with 14 Nespresso capsules (If I’m correct, recently Nespresso narrowed the tasting kit from 16 to 14 capsules) and the relevant documentation in several languages. The US version that I purchased also came with a $10 voucher for my next purchase on Nespresso stores/on-line store.The Esennza Mini’s measurements are 11 x 20.5 x 32.5 cm, it weighs approx. 2.3 kilos, its electric usage is between 1,200-1,310 watts, and like the other Nespresso machines it generates a pressure of 19 bar. The container can hold up to approx. 6 capsules (obviously less than that, most of the time six, less likely more than that…), and at the back of the machine is a 0.6-liter water tank.I usually don’t have the urge to play with the manufacturer’s setup, but compared to other Nespresso machines I recently reviewed, the available options are limited. Still, you can you can program different water volumes for espresso and lungo, and change the auto off mode from 9 minutes to half an hour.The Esennza Mini is a manual machine, so if there’s a used capsule inside and you raise the lever – the used capsule drops into the capsules container. You don’t need to use too much pressure to operate the metal lever (for the insertion of the capsules), and so far, it proved to be durable.Now that we know everything about the Essenza Mini – let’s go to the bottom line:There’s no doubt the Essenza Mini looks great. It offers the same built qualityand coffee standards as the other Nespresso coffee machines, plus you can get it for a very reasonable price tag.The compact measurements result a smaller water tank and a smaller capsules container, and if you’re drinking a lot of coffee it means you’ll have to fill water and empty the capsules container more frequently – Which for some people can be a nuisance.Personally, I also use tall glasses which requires me to remove the drip tray, but even then – some glasses cannot be inserted straight beneath the coffee outlet, though you can place the machine on a higher surface to solve this issue.But if you’re fine with the drawbacks I just mentioned then I believe you’ll be satisfied with this coffee maker.Please note I attached to this review screenshots + a video review I made about my experience with the Essenza Mini espresso machine.The pros:- Compact measurements – the main justification for the existence to the Essenza Mini is that Nespresso will have a compact espresso machine, a-la iPod mini. I can say that Nespresso did a marvelous work in this specific aspect.- Built quality – though this machine is smaller compared to other espresso machines, it’s made from the same materials, and gives the same sturdy feeling.- Price – Not sure why, but I was afraid that due to the compact measurements and hype around this machine, Nespresso would try to label the Essenza Mini as “less is more” and charge extra payment for it. I was glad to learn that this isn’t the case, as this is currently one of the most affordable Nespresso machines.- Nespresso coffee standards – Like the rest of Nespresso coffee machines, the Essenza Mini manages to keep what I would describe as “Nespresso Experience”, which includes the trendiness and coffee quality.The cons:- Due to its measurements, you will have to fill water and empty the capsules container more often.- Even when I remove the drip tray, you will struggle to place tall glasses beneath the coffee outlet (you can sort it by placing the machine on a higher surface).*******FAQ :*******If you have any, please do ask and I will do my best to answer them.
Tara Beth –
Perfect little machine!So I live in a pretty tiny apartment and my kitchen is no exception. I started a job recently and it’s kind of far so I don’t go into the office that often but got really used to having my nespresso a few times a week, so I wanted my own machine. The problem is, I genuinely don’t have a lot of room in my kitchen. Alas, I saw this product and thought I’d give it a try. It was fairly cheap but got good reviews so I didn’t really have anything to lose. When this came in, I was shocked at how small it was but I’ve had it for a month and a half now and it is perfect! It fits perfectly in my little kitchen but still works super well! I make lattes a few days a week, and it comes with a $10 off coupon for your first Nespresso order. It came quickly and in the meantime, this comes with a variety of pods.Two slight “cons” which are really nbd: 1) the used pod holder only really holds like 5 used pods; and 2) this won’t fit tall cupsOrder some free bags for recycling the pods when you order from Nespresso!!
Waffle –
FantasticAbsolutely amazing! Had it a couple of weeks now and everything is working great.