DJI Air 2S Drohne Quadcopter UAV mit 3-Achsen-Gimbal-Kamera, 5,4 K Video, 1 Zoll CMOS-Sensor, 4 Richtungen der

Received a defect for a brand new and DJI tries to send me a used to replace a used sold as newI had the WORST EVER experience with this drone. I consider what has been done here as fraud and will assert my rights with the consumer association .Here is the horror story about two transactions including this drone .First , I bought a drone by a special offer on Amazon monthly payments. It was very attractive to pay only 104$ by month without more taxes on a drone so I bought it as I was too short to pay in one shot.I received the drone in january but it had to be stored until the end of the winter. I checked pretty quick inside home as everything seemed to work off flight at first view. I was just surprised at the start that there was no motors protectors on the drone and I’ve heard DJI gives that with their new drones.After a quick inspection , I let it in the box until some days ago. First flight , I already noticed strange blurry spots on the videos but as I was new to 1 inch sensor drones and this brand , I tried to figure what was going on with this drone and in a carefull way like a collector so I didn’t hit it anywhere or scratched , dropped etc. I’ve tried to troubleshoot , testing in different conditions , refreshing the firmware , doing all that I could do to find the source of that. As I filmed in 10 bits , first I thought it may be an effect I don’t know caused by that but no . I’ve been anxieux for 2-3 weeks testing everything some days when conditions were good. Same bad results on a lot of scenes with a clear feeling that the sensor was dirty inside. The lenses were cleaned like a videograph does , with high precision , still these horrible blurry zones appearing in a lot of scenes in places where it is not normal at all according to the focus I was trying. In the inside , it was less notceable as the focus range was short so I didn’t see it in my off flight checking. Just ensured the camera was showing an image and that it seemed good on my cellphone…. but the blurry thing is sometimes not seen on a low resolution phone with small display.It was an horror story to test all that , to be sure I don’t resend to DJI because of a human misundurstanding. It took around 7 flights to determine there is a hardware problem.Yesterday , after trying many troubleshoot on around 7 flights … I invited a pro of electronics to look at the drone maybe with a pro light to reveal what my 40 watts lights inside may have missed on the drone. We found nothing on the lens properly said but we’ve found 2 traces suggesting that the camera was hit 2 times on it’s lens gray frame. Two clear bump traces. After that , even worst , we’ve inspected all the plastic around the drone with the electronic light. Inside the memory card socket , there were big scratches I first identified as a logo because I have a poor proximity view. This is like a total idiot had forced his memory card in and failed … scratching all around. It’s totally revolting. It’s clearly a used model Amazon sold me as new at the price of a new in a montly payments promotion. That’s not all. We’ve checked the controler with the same light and it has 2 mega long scratches on it , almost the same color than the controler but very noticeable like someone scratched his controler … like with a key or something . At the minute we put light in the good angle we see it and it’s not dirt or oil that leaked … it’s scratched.It was clearly a used drone + it was defect . To add to the frustration , while winter passed , I prepared all my stuff and bought 2 more batteries etc so I’m stucked with this , paying monthly for a drone that was a fraudulous transaction or an error but it’s the second error I have with the same mega promotion Amazon had on DJI products. 2 defects items on 2 and clear traces of a used one on the second. 3 coincidences ?That’s not all. As I wasn’t insultated enough , DJI awnsered me today they would send me a refurbished drone te replace mine. I almost fell off my chair . The client has been frauded and the constructor offers to replace an item bought as new to the price of a new … with a used one . Referbished is still considered as used by our laws. So I don’t know which to blame . DJI that offers me an insultating solution to a real problem or Amazon that sold me 2 defects items used as new in a promotion . It looks a lot like DJI or Amazon tries to get rid of defect models by replacing them with refurbished instead of new. Both may make money frauding clients like that. I don’t know which one is faulty but it’s not normal.Amazon perfectly know in Canada it was -20 Celcius outside and we could not test the drone until the end of the winter … and knew the Amazon warranty would be passed , then I’d be forced to go to DJI …. then DJI offers me to solve a fraud by sending me a used drone.I’m so frustrated , I don’t know what to say. I’m a multimedia producer that makes documentaries and this is the worst ever transaction I made . Shame on Amazon. I’m still in communication with DJI , I informed them I want a brand new drone cause it’s what I bought and that canadian law is clear , referbished models shall be identified as refurbished when we buy , if not it is considered as a used poduct.I’m shocked , sick of being in this infernal circle of disrespect of the consumer. On a 1400$ item sold fraudulously as new … I’m planning to file a complaint with the consumer office regarding Amazon and DJI if both continues to let the client pay for sellers bad behaviors. It’s illegal to sell used items as new.It always happens to poor people doing artistic things on their own budget, not to riches . … and my damned documentary has one season less in it yet … damages to my production are a already a mess. It would be nice it ends correctly.Now I’m arguing with DJI to get a brand new as on my selling contract. You can’t redefine a selling contract to refurbished after the transaction . Amazon solves this and replace me this entire drone for a new or I’ll have to bother DJI , both if needed by a complaint to the consumer office to have the full brand new drone I paid at full price … I still pay by monthly payments. Law is clear , you can’t sell refurbished products as new ones. It must be mentionned. This selling contract is fraudulous or an error and in both cases, I feel Amazon is responsible . Now that my warranty had only one month and that we don’t fly drones during winter , I stored it and discovered the …. horror of the thing after Amazon’s warranty is issued.How I call that ? Selling 2 different cameras in a special promotion to poor people …. defective items … showing signs of usage ? It’s REVOLTING. After the first camera came defect , I finally told to myself it could be a simple random error that can happen but 2 in a row and the second sold as used clearly … I don’t believe very much this is not intentionnal. It perfectly looks like villainous sales like you see in the banana republics where the poor rob the poor to eat or live in luxurious palaces, where warranties doesn’t really exist on anything.I really am frustrated by Amazon because before realizing their drone too was defect + used , I wrote them compliments about their idea of montly payments without any additionnal fees , I was happy I started filming with my DJI pocket that DJI exchanged , my case had been solved so I pardonned what happened … but when I saw my drone too bought in the same promotion had dirty sensor and scratches …. I felt like the stupid naïve client that got caught by an itinerant seller . It’s not an SDF , it’s Amazon , the company that is possessed by a rich billionnaire able to almost buy the planet earth entirely. It’s like the worst nightmare of my life and I bet if I would be able to get something from Amazon , they would refuse to send me a real new drone … offer only a refund but I don’t need a refund , I need a drone to continue my documentaries and this monthly payment offer was my only solution do I need a drone that is brand new, that correspond to what I paid for as law is clear.I’m very irritated. This drone is supposed to be the best thing I will buy yet in terms of drones and it has become so painful experience … just to have what I paid for.

Don’t always buy what’s new I was going to get the Mini 3 pro, with the screen. Always when a new DJI drone comes out, there’s usually a ton of firmware updates. I decided to go with the DJI Air 2s, as it has a proven track record of being a solid drone. I absolutely love this drone. I also bought some Freewell ND Filters and I just can’t get over the quality of this drone. Yes in Canada you need to register this drone and have your Basic operations licence. Yes I passed. Still going by all the rules of Aviation. Last thing… I like my drones to be solid and not feel like a cheap toy. That’s why I didn’t get the mini 3 pro. I would highly recommend the DJI Air 2S. Good luck with what ever you choose.

Don’t buy dji from warehouse deal !I received dji air2s stated used in very good condition however first was linked to the previous owner second was crashed at some point, still functioning, but not 100% give gimbal overload once every few minuteAdvise not buy dji product from warehouse deal, not worth it!